Leveraging AI
for a Future Where
Patients Keep
Coming Back
AI automatically identifies past patients and re-engages them,
encouraging continued visits to the clinic.
ABOUT Pay Light CX
What is
？
A service that **bridges the gap between clinics and patients**
by utilizing AI to analyze patient data,
re-engage past patients, and encourage continued visits.
AI-Driven Patient Analysis!
AI analyzes patient information to enhance engagement and encourage continued visits.
WITHOUT Pay Light CX
Many clinics struggle with
**following up on past patients**
Patients in treatment
stop coming
Treatment explanations from the visit are not fully understood.
Patients don’t return after
treatment is completed
The importance of maintenance is not effectively communicated.
No time for re-engagement
with lost patients
Clinics want to follow up with all patients, but manual efforts have limits.
WITH Pay Light CX
What Pay Light CX Can Do
benefit-01
Increase Recall Rate
Pay Light CX is a groundbreaking solution designed to re-engage existing patients and encourage repeat visits.
Proven to boost recall rates by an average of 73%, enabling a more efficient and effective approach.
Strengthens patient relationships while optimizing clinic utilization, ensuring sustainable growth.
benefit-02
Automating Dental IQ
Enhancement
to Boost Private
Treatment Revenue
From the first visit to patient retention, Pay Light CX analyzes **oral condition, visit history, and communication via phone or LINE** to automatically improve patient **dental IQ** by providing relevant dental knowledge.
Example:
Patient with an Existing Condition
Example:
Patient with an Existing Condition
- Has been visiting irregularly for three years
- One cavity detected in the last treatment, currently under observation
- Has purchased recommended oral care products before
- Only receives insurance-covered treatments
- Oral Condition Score：30
- Customer Health Score：70
- Dental IQ：20
benefit-03
Recall Support for All Patients
– No Need for Additional
Patient Acquisition
Pay Light CX enables clinics to reach every patient with recall messaging, eliminating the need for extra patient acquisition efforts.
From thank-you messages to visit reminders, personalized messages are sent to all patients, encouraging them to return for treatment and follow-up care.
